Monday to Friday 9:00AM - 5:00PM
Closed Saturday & Sunday
112-3560 190 Street
Surrey, British Columbia V3Z OP6
T | 604.576.8733
Products purchased at Design Lighting may be returned by the customer and a credit given for the purchase price of the product under the following conditions:
Returns must be approved by a Design Lighting Sales Associate. All Standard Returns are subject to a Restocking Fee, (25% of the purchase price) or issuance of Store Credit.
Final Sale Items are marked ‘Final Sale’ on the invoice. These typically include:
Final Sale Items cannot be returned.
Products that have been ordered and have not been shipped may be eligible for cancellation. Once any part of an order has already shipped, it cannot be cancelled, rerouted, or redirected.
Email sales@designlighting.ca, SUBJECT: For Cancellation [Invoice Number] to obtain approval for cancellation.
Products purchased at Design Lighting can be returned by the customer and a credit given for the cost of the product if the product is damaged on delivery to the customer. The customer must notify Design Lighting within 7 days of purchase.
The warranty period for goods supplied by Design Lighting is 1 year from date of purchase. This warranty period may be longer in some special cases, subject to the warranty conditions set by the manufacture.
Design Lighting is not responsible for any installation or removal costs for defective or damaged items.